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Email Security Best Practices: Protecting Your Email Infrastructure

Secure your email systems against threats, prevent abuse, and protect sensitive data

GetMailer Team

GetMailer Team

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Email Security Best Practices: Protecting Your Email Infrastructure
Photo by Stephen Dawson on Unsplash

Email security is critical for protecting both your organization and your recipients. Email systems are frequent targets for attackers, and a compromised email infrastructure can damage your reputation, expose sensitive data, and enable attacks against your users.

This guide covers the security considerations for email sending infrastructure and the practices that protect against common threats.

Threat Landscape

Credential Theft

Attackers target email credentials to send spam through your infrastructure, access sensitive communications, impersonate your organization, and damage your sender reputation.

API Key Exposure

Exposed API keys allow unauthorized sending from your account, access to recipient data, potential billing fraud, and reputation damage from spam.

Infrastructure Compromise

Compromised email infrastructure enables mass spam campaigns, phishing attacks using your domain, data exfiltration, and service disruption.

Data Exposure

Email content and metadata can expose personal information, business secrets, authentication tokens, and internal communications.

Authentication Security

API Key Management

Generation

Use cryptographically secure random generation for API keys. Generate sufficiently long keys with at least 256 bits of entropy. Use different keys for different purposes and environments.

Storage

Never store API keys in source code. Use environment variables or secrets management systems. Encrypt keys at rest. Limit access to key storage.

Rotation

Rotate keys periodically as a best practice. Rotate immediately if compromise is suspected. Support multiple active keys for zero-downtime rotation. Revoke old keys after transition period.

Scoping

Apply least privilege principle. Create keys with only needed permissions. Use separate keys for different services. Limit IP addresses that can use each key.

SMTP Authentication

Always require authentication for SMTP submission. Use TLS encryption for all SMTP connections. Implement rate limiting per authenticated user. Monitor for unusual authentication patterns.

Transport Security

TLS for All Connections

Require TLS for all API connections. Use TLS for SMTP submission. Configure MTA to prefer TLS for delivery. Use current TLS versions (1.2 or higher).

Certificate Management

Use certificates from trusted CAs. Monitor certificate expiration. Implement automatic renewal. Validate certificates in client connections.

DANE and MTA-STS

DANE (DNS-based Authentication of Named Entities) ties TLS certificates to DNS. MTA-STS (Mail Transfer Agent Strict Transport Security) signals TLS requirements for receiving. Both improve transport security for email delivery.

Content Security

Sensitive Data Handling

Avoid sending highly sensitive data in email when possible. Do not include passwords, full credit card numbers, or similar sensitive information. Use secure links to view sensitive content. Implement data masking for logs.

Attachment Security

Scan attachments for malware. Limit attachment types and sizes. Consider hosting files and sending links instead. Implement content inspection for outbound email.

Link Security

Validate URLs before including in emails. Use HTTPS for all links. Consider link wrapping for click tracking. Monitor for malicious link insertion.

Abuse Prevention

Rate Limiting

Implement rate limits per API key, per sending domain, per recipient domain, and per time period. This prevents abuse if credentials are compromised and limits damage from bugs.

Content Filtering

Scan outbound email for spam characteristics, malicious URLs, phishing indicators, and policy violations. Block or flag suspicious content before sending.

Recipient Validation

Validate email addresses at collection. Implement double opt-in. Check against known bad actors. Monitor for list bombing attacks.

Volume Monitoring

Alert on unusual volume spikes. Monitor sending patterns. Implement automatic throttling. Require approval for volume increases.

Infrastructure Security

Network Security

Firewall email infrastructure appropriately. Isolate email systems from other services. Use private networks for internal communication. Implement intrusion detection.

Server Hardening

Keep systems patched and updated. Disable unnecessary services. Use strong authentication for server access. Implement access logging and monitoring.

Monitoring and Alerting

Monitor for authentication failures, unusual sending patterns, reputation changes, and security events. Alert security team on suspicious activity.

Incident Response

Preparation

Have an incident response plan for email security events. Define roles and responsibilities. Document escalation procedures. Practice response scenarios.

Detection

Monitoring should catch abuse quickly. Monitor bounce and complaint rates. Watch for reputation drops. Check blocklist status regularly.

Containment

Be prepared to quickly revoke compromised credentials, block suspicious sending, isolate affected systems, and preserve evidence for investigation.

Recovery

Identify root cause. Remediate vulnerabilities. Rotate credentials. Rebuild reputation if damaged. Document lessons learned.

Compliance and Privacy

Data Protection

Encrypt data at rest. Minimize data retention. Implement access controls. Audit data access. Comply with applicable regulations.

Logging and Auditing

Log security-relevant events. Retain logs appropriately. Protect log integrity. Enable audit trails for sensitive operations.

Third-Party Security

Vet email service providers for security practices. Review data handling agreements. Ensure compliance with your requirements. Monitor for vendor security incidents.

Security Checklist

Authentication

  • API keys stored securely, not in code
  • Key rotation process defined
  • Least privilege applied to credentials
  • Multi-factor authentication for account access

Transport

  • TLS required for all connections
  • Current TLS versions only
  • Certificates valid and monitored

Abuse Prevention

  • Rate limiting implemented
  • Content filtering active
  • Monitoring for unusual patterns
  • Incident response plan ready

Infrastructure

  • Systems patched and hardened
  • Network segmentation in place
  • Access logging enabled
  • Regular security assessments

Conclusion

Email security requires attention at multiple layers - authentication, transport, content, infrastructure, and operations. A compromised email system affects not just your organization but everyone you communicate with.

Invest in security proactively. The cost of prevention is far less than the cost of a breach.

GetMailer provides enterprise-grade security including TLS encryption, API key management, abuse prevention, and compliance features. Our infrastructure is designed with security as a fundamental requirement, not an afterthought.

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